

VMAX IP Plus - PoE Port Modes Checking Bitrate Settings Additionally, 16-channel models are all uniformly set to work at a maximum speed of 100Mbps. This option is not available on VMAX IP Plus 16-channel models. **NOTE: It is not recommended to have all ports set to “ Type-H”. Since the camera is experiencing a long ping delay and connectivity issues, use the dropdown menus to select the target PoE port and change the PoE to use a “ Type-H” mode. Users can check the status of the cameras that are connected directly to the integrated PoE switch and reset all PoE connections and cameras from this menu as needed.

The System Status window will show an inventory count of how many cameras are connected to the NVR, their PoE status, and network connection status.Once logged in, right-click in the Live Viewing area and select “ Setup” then select “ System”. At the NVR, log in locally as the admin user.Confirm that the IP Camera Firmware and NVR Firmware are both up-to-date.Troubleshooting a PoE Reset Error Checking System Status Please be sure to have a display monitor and USB mouse connected to the system before proceeding. **NOTE: The troubleshooting below should be performed at the VMAX IP Plus hardware itself. Bad cable connection at either the camera-end or PoE-end.Network traffic issues impacting camera streams.Collection of connected devices exceeds throughput limits (80mbps / 160mbps).However, if this does not resolve the issue, possible causes include: Supported/Affected Devices:Ĭycling the PoE port connections for the malfunctioning camera connection(s) will restart the camera(s) and refresh the connection to the recording unit. This article will outline the recommended troubleshooting steps for the PoE Reset Error of a VMAX IP Plus.

If you are encountering an issue where a VMAX ® IP Plus™ is experiencing video loss with connected cameras and are encountering a PoE Reset error, the issue may be caused by a collection of connected IP cameras exceeding the bandwidth limits due to an abnormally high bitrate setting on one or more cameras. Troubleshooting PoE Reset Errors on a VMAX® IP Plus™ Troubleshooting a PoE Reset Error on a VMAX IP Plus
